AHS failed to arrange service

GetHuman5778301's Complaint issue with American Home Shield from February 2021

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The issue in GetHuman5778301's own words
Get service on an icemaker not functioning. ... I requested service for a refrigerator. I got an email saying that Sears had been. dispatched and the scheduled date was one week out and Sears should be calling me to confirm. Sears never called. My calls to Sears (* hour wait) indicated they did not get a dispatch request from AHS. The wait to talk to someone at AHS is * HOURS. Their CustomerCare domain ahslink.com is dead. This company seems to be a total scam. I want my money back.
Its impossible to get anyone at AHS on phone without a two hour wait
I want to cancel my contract for non-pperformance
I expected to get service I paid for
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American Home Shield

Refrigerator
Complaint issue
Reported by GetHuman5778301
Feb 23rd, 2021 - 2 months ago
Not resolved
Seen by 16 customers so far
Similar issue to 1084 others
0 customers following this

Timeline

GetHuman5778301 started working on this issue
Feb 23rd 8:06pm
GetHuman5778301 indicated the issue is not fixed yet.
Feb 28th 4:34am
GetHuman5778301 indicated the issue is not fixed yet.
Feb 28th 4:38am
GetHuman5778301 indicated the issue is not fixed yet.
Feb 28th 4:41am
GetHuman5778301 indicated the issue is not fixed yet.
Feb 28th 4:42am

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