I have received notice that I am over due with my payment, I am not over due in fact my...

GetHuman-bjmboop's customer service issue with American Home Shield from October 2020

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The issue in GetHuman-bjmboop's own words
I have received notice that I am over due with my payment, I am not over due in fact my last credit statement you had over charged me by $**. since I had CANCELLED a Aug**th request, for a garbage disposal, didn't need the help so called to called which had be charged to my credit card. the following day my AC went out and I was again charged on my credit card additional $**. which was correct !! there for I have a dispute with you for my first charge which I notified the credit co. as far as my annual payment those were sent on *-** **** Ch * **** for $***. then on *-* for $***.** check ***** !!!! I would like to say I wish your service Dept. was efficient as your billing is, trying to call is at least over * hr. wait, unexceptable !!!! going through that everytime to wait to correct AHS mistakes, I am very frustrated with your automatic service and never never getting a person to talk to !!!!!

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American Home Shield

Customer service issue
Reported by GetHuman-bjmboop
Oct 1st, 2020 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 1613 others
0 customers following this

Timeline

GetHuman-bjmboop started working on this issue
Oct 1st, 2020 6:38pm
GetHuman-bjmboop indicated the issue is not fixed yet.
Oct 2nd, 2020 3:40pm