I have called several time today **-**-**** to speak with a supervisor in reference to...
GetHuman-vbolt's Complaint issue with American Home Shield from September 2020
Help with my American Home Shield issue
First: share to improve GetHuman-vbolt's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-vbolt may need:
Account Name, Account number, Phone number, Email address, Last 4 digits of SSN, and Date of Birth
The issue in GetHuman-vbolt's own words
I have called several time today **-**-**** to speak with a supervisor in reference to an appliance in my home that is no longer working. I had a service call set up with sears, scheduled for **-**-**** between *PM - *PM. When the service tech arrived at my home he looked at my refrigerator, made a comment that he can not repair my refrigerator because someone had worked on the refrigerator and did some shade tree repair. I explained to the technician that the only people that have ever worked on my appliances were contractors that American Home Shield sent to my home. he stated that he would write a report and send it to American Home Shield. I asked him to CC me a copy that report I have yet to receive a report of what was done or not done. I contacted American Home Shield on **-**-**** asked to speak with a supervisor, all I received was a run around they did everything in their power to avoid me from talking to a supervisor. I received a call about * hours later from Edward who stated that he was a supervisor, he explained that he would follow up the next day which he did. I explained the situation to him and he followed up by contacting sears. sears reached out to me with a new service call, when I tried to set up the appointment I was told that American Home Shield was waiting on a report from sear. I have reached out to sears and American home shield all day today **-**-**** trying to resolve this issue. I am beyond upset, I do not feel like I am a valued customer. I have been a customer for over ** years, the customer service I received was below poor. All I wanted was reassurance that my issue would be resolved in a timely manner. **Vernon Bolt**** Algrave Wy*Columbia, SC *********-***-****
GetHuman-vbolt did not yet indicate what American Home Shield should do to make this right.
I have an issue with American Home Shield too
How GetHuman-vbolt fixed the problem
We are waiting for GetHuman-vbolt to fix the problem and share the solution with the rest of us customers.
Please help with my American Home Shield issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.