I had a leak in the plumbing system. Called AHS and got a plumber via the automated sys...

GetHuman-bloomg's customer service issue with American Home Shield from July 2020

Help with my American Home Shield issue
First: share to improve GetHuman-bloomg's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-bloomg may need:
Account Name, Account number, Phone number, Email address, Last 4 digits of SSN, and Date of Birth
The issue in GetHuman-bloomg's own words
Get leak repaired ... I had a leak in the plumbing system. Called AHS and got a plumber via the automated system. Plumb came came and said it would require an additional $***. This was just a joint leak so I called AHS (* hr hold) got rep I could not really understand but got through to him that I wanted to speak to a manager and he said one would call with in *hrs. heard from no one. Called next day (* hr hold). got a different rep with the same speaking problem and was promised a return call with in ** hrs. Did not happen. Called again (* hr hold)and a lady who finally put me on with a really unprofessional supervisor. Finally got to get him to agree on a second opinion but i would be charged a new fee. Called new plumber and they told me that they had not heard from AHS. Called AHS (* hr hold) and they sent the request to the plumber and he came and fixed the leak in *** hr As I write Im on hold to try and get one of my fees back.
I just wanted the correc repair

GetHuman-bloomg did not yet indicate what American Home Shield should do to make this right.

** years
How GetHuman-bloomg fixed the problem

We are waiting for GetHuman-bloomg to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get American Home Shield's attention and get better help faster. Tap below to get started.
Having American Home Shield issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

American Home Shield

water leak
Customer service issue
Reported by GetHuman-bloomg
Jul 14th, 2020 - 2 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 852 others
0 customers following this

Timeline

GetHuman-bloomg started working on this issue
Jul 14th, 2020 6:32pm

Paying Too Much for Cable?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers