I have been waiting for repair of my air conditioner for * days now. I was set up with...

GetHuman-gojamgo's customer service issue with American Home Shield from July 2020

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The issue in GetHuman-gojamgo's own words
I have been waiting for repair of my air conditioner for * days now. I was set up with a contractor who no showed due to illness. We found out the day of they were not to come out. I was not called to update me. I had to call into your company and was told they would call another contractor. I have called twice and asked for supervisor and was denied. They told me since, I had a sick family member they would call me in * hours. Today it was **, yesterday **. Why are we having such difficulties. You claim you give quick service. We feel we're getting the run around. How can you fix this? How can you make us happy? *Thank you for your consideration .*Cherlyn Mims*Work order *********Sent from Yahoo Mail on Android

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American Home Shield

Customer service issue
Reported by GetHuman-gojamgo
Jul 8th, 2020 - 2 months ago
Not resolved
Seen by 19 customers so far
Similar issue to 746 others
0 customers following this

Timeline

GetHuman-gojamgo started working on this issue
Jul 8th 8:45pm
GetHuman-gojamgo indicated the issue is not fixed yet.
Jul 9th 1:16am
GetHuman-gojamgo indicated the issue is not fixed yet.
Jul 9th 5:21pm
GetHuman-gojamgo indicated the issue is not fixed yet.
Jul 9th 5:22pm
GetHuman-gojamgo indicated the issue is not fixed yet.
Jul 9th 5:23pm
GetHuman-gojamgo indicated the issue is not fixed yet.
Jul 9th 5:24pm
GetHuman-gojamgo indicated the issue is not fixed yet.
Jul 9th 7:42pm
GetHuman-gojamgo indicated the issue is not fixed yet.
Jul 9th 7:43pm
GetHuman-gojamgo indicated the issue is not fixed yet.
Jul 9th 7:55pm
GetHuman-gojamgo indicated the issue is not fixed yet.
Jul 9th 7:56pm

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