We paid $** to have our microwave fixed, GE Services came out and determined that the p...

GetHuman-bryankdo's Complaint issue with American Home Shield from May 2019

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The issue in GetHuman-bryankdo's own words
We paid $** to have our microwave fixed, GE Services came out and determined that the part to repair it is no longer made, and therfore it cannot be fixed. We have been waiting for * week for the replacement to be authorized, I have called AHS every day and nobody has helped yet. I called GE and they emailed AHS and also me saying that the part is no longer available, but when I tell AHS that they say GE didn't provide the right form. I don't know what else to do - the employees at AHS in Manila that I have spoken to have not been helpful at all and I feel like I'm intentionally being lied to. I have talked to ** different people since our microwave first broke and we aren't getting anywhere. I talked to someone at GE and she said that she already sent the same information about the microwave being unable to be repaired that she has sent for other cases in the past, but I'm still not being helped by the AHS staff.

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American Home Shield

Complaint issue
Reported by GetHuman-bryankdo
May 21st, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 1537 others
0 customers following this

Timeline

GetHuman-bryankdo started working on this issue
May 21st, 2019 5:27pm