Dear AHS, On Thursday evening May *nd I made a website service request for our water he...

GetHuman2883268's complaint issue with American Home Shield from May 2019

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The issue in GetHuman2883268's own words
Dear AHS, On Thursday evening May *nd I made a website service request for our water heater. Our contract number is ********* in Colorado. I promptly received a text indicating the service vendor, Mountain Drains LLC , would be contacting me within the next ** business hours. At the end of the business day on Tuesday May *th (** business hours later) I had not received any contact from them to inquire of our problem or attempt to schedule an appointment. Tuesday evening, I contacted AHS to cancel my service request due to me no longer being available for an extended time. I am disappointed with the lack of follow through with this particular vendor and thought you should know for quality assurance. Thanks. Jeff Bailey
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American Home Shield

complaint issue
Reported by GetHuman2883268
May 7th, 2019 - 2 mons ago
I have an issue with American Home Shield too
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Seen by 2 customers so far
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Timeline
GetHuman2883268 started working on this issue
May 7th 11:52pm