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Before contacting them, items GetHuman-indyvike may need:
Account Name, Account number, Phone number, Email address, Last 4 digits of SSN, and Date of Birth
Top Tip from another customer
There are many ways to submit a complaint to DirectTV but the best option is to call in. If you call into DirectTV you are more likely to get a strong resolution than using http://www.directv.com/DTVAPP/global/contentPageNR.jsp?assetId=P1700006.
The issue in GetHuman-indyvike's own words
I set up for a plumber to come fix drain leaks and I took off work to meet the tech. He said he was here to unplug drains and he is not a plumber. He called his office and told me his co. does not work with AHS. I called ahs and got * people who completely screwed up my issue again and when I got upset one lady told me she won't be grabbed at. Her mistake and I can't gripe? So far I have still not heard from the plumber who was supposed to have called by now. I'm really hacked off with AHS crappy service. I'm not even allowed to express my frustration when it is poor service and complete screwup on your part.
GetHuman-indyvike did not yet indicate what American Home Shield should do to make this right.
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