Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1678482 may need:
Account Name, Account number, Phone number, Email address, Last 4 digits of SSN, and Date of Birth
The issue in GetHuman1678482's own words
I was on hold for a broken furnace for over ** minutes. They opened the call and took my $*** fee and could not find someone to get the heat on for * days. It was ** degrees. They did not call me back to tell me they couldn't find anyone I had to keep calling and waste my time on hold. I had to get an outside company to do the work and they still charged me the $*** after they said they would not. I am disappointed and would like resolution and follow-up from someone inside the US.
GetHuman1678482 did not yet indicate what American Home Shield should do to make this right.
I have an issue with American Home Shield too
How GetHuman1678482 fixed the problem
We are waiting for GetHuman1678482 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.