on or about August **,****. I spoke with a young lady Krystal about me getting double...

GetHuman-glenntmi's customer service issue with American Home Shield from November 2018

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on or about August **,****. I spoke with a young lady Krystal about me getting double billed for nearly a year from my old home my new home. my old contract * was ********* for a house on **** Revolution Way, Frisco Tx *****. I sold that house in July of ****. I purchased another home at **** Hollywood Ave in Dallas, ***** and got a new contract **********. When I realized I was getting double billed for a year. Krystal looked into it and got me a refund $**.** for the current month and received that within days. She got approval for a additional $***.** but it would take a couple of weeks for me to get that.When I hadn't received it by Oct *, ****, I called back and spoke to a lady by the name of Joana, who gave me a extension * of ********** and that it would be taken care of. It is now Nov **, ****, and I have not received a check for the $***.**.Where is my $ ? Thank you in advance for your help, Sincerely, Glenn T Miller
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American Home Shield

Customer service issue
Reported by GetHuman-glenntmi
Nov 28th, 2018 - 9 mons ago
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GetHuman-glenntmi started working on this issue
Nov 28th, 2018 5:11pm