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Account Name, Account number, Phone number, Email address, Last 4 digits of SSN, and Date of Birth
The issue in GetHuman-glenntmi's own words
on or about August **,****. I spoke with a young lady Krystal about me getting double billed for nearly a year from my old home my new home. my old contract * was ********* for a house on **** Revolution Way, Frisco Tx *****. I sold that house in July of ****. I purchased another home at **** Hollywood Ave in Dallas, ***** and got a new contract **********. When I realized I was getting double billed for a year. Krystal looked into it and got me a refund $**.** for the current month and received that within days. She got approval for a additional $***.** but it would take a couple of weeks for me to get that.When I hadn't received it by Oct *, ****, I called back and spoke to a lady by the name of Joana, who gave me a extension * of ********** and that it would be taken care of. It is now Nov **, ****, and I have not received a check for the $***.**.Where is my $ ? Thank you in advance for your help, Sincerely, Glenn T Miller
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