My two door refrigerator went out. I called and scheduled an appointment for a repair p...
GetHuman-dietenbe's customer service issue with American Home Shield from November 2018
Help with my American Home Shield issue
The issue in GetHuman-dietenbe's own words
My two door refrigerator went out. I called and scheduled an appointment for a repair place that the phone number was no good. It had the same phone number on line. Don't know even if they still are in business. I found that going back to the people we bought it from, I got better service, could talk to someone, and got an answer to the problem, and got the part needed. I would like to cancel this, as I think I would rather keep my appliances under the sears master plan. Thank you
GetHuman-dietenbe did not yet indicate what American Home Shield should do to make this right.
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How GetHuman-dietenbe fixed the problem
The service is too slow when you need to talk to a live agent. All this computer help is no help at all. Time is the essence when you really need help right now and cant wait.
Please help with my American Home Shield issue
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