My two door refrigerator went out. I called and scheduled an appointment for a repair p...

GetHuman-dietenbe's customer service issue with American Home Shield from November 2018

Help with my American Home Shield issue
The issue in GetHuman-dietenbe's own words
My two door refrigerator went out. I called and scheduled an appointment for a repair place that the phone number was no good. It had the same phone number on line. Don't know even if they still are in business. I found that going back to the people we bought it from, I got better service, could talk to someone, and got an answer to the problem, and got the part needed. I would like to cancel this, as I think I would rather keep my appliances under the sears master plan. Thank you
GetHuman-dietenbe did not yet indicate what American Home Shield should do to make this right.
I have an issue with American Home Shield too
How GetHuman-dietenbe fixed the problem
The service is too slow when you need to talk to a live agent. All this computer help is no help at all. Time is the essence when you really need help right now and cant wait.
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American Home Shield

Customer service issue
Reported by GetHuman-dietenbe
Nov 27th, 2018 - 9 mons ago
I have an issue with American Home Shield too
Fixed
GetHuman-dietenbe shared how to fix
Seen by 2 customers so far
Similar issue to 900 others
0 customers following this
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Timeline
GetHuman-dietenbe started working on this issue
Nov 27th, 2018 9:18pm
GetHuman-dietenbe confirmed the issue is fixed. Hooray!
Nov 27th, 2018 9:19pm