On August **, our hot water heater was replaced through AHS, using NEIGHBORHOOD PLUMBER...

GetHuman-ammenega's customer service issue with American Home Shield from November 2018

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The issue in GetHuman-ammenega's own words
On August **, our hot water heater was replaced through AHS, using NEIGHBORHOOD PLUMBER & ROOTER, INC. We discovered there is a leak coming from under the hot water heater. Again we contacted AHS, to have a plumber come out. The above company was not available and we were sent a plumber from another company. AHS, received the diagnosis from this plumber and said they will cover the cost of fixing the broken pipe. Here is the problem. In order to fix the pipe the hot water tank must be removed to get to It. AHS said they will not pay for the removal of the tank which is $***. This is unacceptable. I would like a supervisor to contact me at once.*My phone number is (***)***.*****Annmarie and Gerardo Menegaz ***** Palomar Drive*Tarzana, CA******
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American Home Shield

Customer service issue
Reported by GetHuman-ammenega
Nov 27th, 2018 - 9 mons ago
I have an issue with American Home Shield too
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Seen by 7 customers so far
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GetHuman-ammenega started working on this issue
Nov 27th, 2018 12:33am