On August **, our hot water heater was replaced through AHS, using NEIGHBORHOOD PLUMBER...

GetHuman-ammenega's customer service issue with American Home Shield from November 2018

7 views
 | 
891 similar
 | 
0 following
Help with my American Home Shield issue
Next: our robot will wait on hold for GetHuman-ammenega to get a American Home Shield rep on the line!
Always use the GetHuman Phone tocall American Home Shield. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-ammenega's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-ammenega may need:
Account Name, Account number, Phone number, Email address, Last 4 digits of SSN, and Date of Birth
The issue in GetHuman-ammenega's own words
On August **, our hot water heater was replaced through AHS, using NEIGHBORHOOD PLUMBER & ROOTER, INC. We discovered there is a leak coming from under the hot water heater. Again we contacted AHS, to have a plumber come out. The above company was not available and we were sent a plumber from another company. AHS, received the diagnosis from this plumber and said they will cover the cost of fixing the broken pipe. Here is the problem. In order to fix the pipe the hot water tank must be removed to get to It. AHS said they will not pay for the removal of the tank which is $***. This is unacceptable. I would like a supervisor to contact me at once.*My phone number is (***)***.*****Annmarie and Gerardo Menegaz ***** Palomar Drive*Tarzana, CA******
GetHuman-ammenega did not yet indicate what American Home Shield should do to make this right.
I have an issue with American Home Shield too
How GetHuman-ammenega fixed the problem
We are waiting for GetHuman-ammenega to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get American Home Shield's attention and get better help faster. Tap below to get started.
Having American Home Shield issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-ammenega fixes it.
This email address isn't valid

American Home Shield

Customer service issue
Reported by GetHuman-ammenega
Nov 27th, 2018 - 9 mons ago
I have an issue with American Home Shield too
Not resolved
Seen by 7 customers so far
Similar issue to 891 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-ammenega started working on this issue
Nov 27th, 2018 12:33am