I called American Home Shield on Friday Nov. **, ****, about my hot water heater, I hav...

GetHuman-dastrozi's customer service issue with American Home Shield from November 2018

Help with my American Home Shield issue
The issue in GetHuman-dastrozi's own words
I called American Home Shield on Friday Nov. **, ****, about my hot water heater, I have no hot water, they gave me an appointment with Best Way plumber for Nov. **, **** for repairs. T. Nick from Best Way Mechanical came out and said the trouble was with the breaker this is what he wrote on the work order (w*h there is no power to the w*h. I will x-fer vendor to a electrical company) I am not please because the service was not complete and I should not be charged because I had to get my plumber out and he replaced the thermostat on the water heater on Wed. Nov. **,****. The trouble was in the water heater and not the breaker. I was out of hot water for * day more than I should have been. Why am I paying for a service that I have to pay out of my pocket to get repaired. I am upset because $*** was taken on on Nov. **, **** and the trouble was not complete, in fact I paid $***.** out of pocket to get my hot water back on. Debra Strozier

GetHuman-dastrozi did not yet indicate what American Home Shield should do to make this right.

How GetHuman-dastrozi fixed the problem
American Home shield should not charge me for repairs that I had to get done myself
Do you have a customer issue as well?
We can help you get American Home Shield's attention and get better help faster. Tap below to get started.
Having American Home Shield issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

American Home Shield

Customer service issue
Reported by GetHuman-dastrozi
Nov 23rd, 2018 - 4 years ago
GetHuman-dastrozi shared how to fix
Seen by 33 customers so far
Similar issue to 874 others
0 customers following this
Items needed
Account Name
Account number
Phone number
Email address
Last 4 digits of SSN
Date of Birth


GetHuman-dastrozi started working on this issue
Nov 23rd, 2018 11:54pm
GetHuman-dastrozi confirmed the issue is fixed. Hooray!
Nov 23rd, 2018 11:55pm

Paying Too Much for TV?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies