We are very disappointed with the level of service. This is the first time we had to us...

GetHuman-yaguzman's customer service issue with American Home Shield from October 2018

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The issue in GetHuman-yaguzman's own words
We are very disappointed with the level of service. This is the first time we had to use this service that we have been paying on for a year. We placed a service call on October **th and yet to hear from the company.Contractor: VP APPLIANCE REPAIR, LLC Email: *****@***.com Phone: ************. No matter the situation American Home Shield or the Company should have followed up with us. We called to talk to a supervisor and to no avail, Shane refused to connect us to one and said she could help us, then placed us on hold for ** minutes. So this is how new customers are treated. I would prefer a phone call not e-mail (***) ***-****
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American Home Shield

Customer service issue
Reported by GetHuman-yaguzman
Oct 19th, 2018 - a mon ago
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Seen by 1 customer so far
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GetHuman-yaguzman started working on this issue
Oct 19th 3:47pm