ON ** Jul ** I called to report my Kenmore Ref out someone came to fix it but because i...

GetHuman1041325's customer service issue with American Home Shield from August 2018

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The issue in GetHuman1041325's own words
ON ** Jul ** I called to report my Kenmore Ref out someone came to fix it but because it was at least ** years all they no longer make the parts. The repair man called it in the same day. First the order number was never put in then we had to wait another ** days once that had been the system for another ** days, I kept explaining that My husband is Diabetic and I have Cancer we have medication that has to be kept cold I told your purchasing dept. this several time no one did a thing my food is going bad I have had to use my neigbors to keep meds cold and just throw out over ***.** worth of meats. *The deliver date was suppose to be today ** Aug **** however I received a call this morning that they can not deliver until * Sept **** I told them the same thing about medical issues is now over ** days I am very disappointed I have been with American Home Shield for over ** years my husband and I are vets or over ** year a piece ** yrs for me and ** yrs for him and we are senior. I feed this is bad business and I would like my refergrator .
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American Home Shield

Customer service issue
Reported by GetHuman1041325
Aug 27th, 2018 - 4 mons ago
I have an issue with American Home Shield too
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Seen by 5 customers so far
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GetHuman1041325 started working on this issue
Aug 27th 1:43pm
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Aug 27th 1:43pm
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Aug 27th 1:52pm