Contacted AHS - air conditioner not working on the lower level. Richard Terehovs Mce...

GetHuman-cdgraves's customer service issue with American Home Shield from August 2018

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The issue in GetHuman-cdgraves's own words
Contacted AHS - air conditioner not working on the lower level. Richard Terehovs Mce Plus did not complete the job. The unit is not working only the fan. He noted that the door was not adjacent and this is the reason the unit is not cooling. I live in Maryland and the property is in Georgia. I was there on August ** to check the unit. The fan is only blowing and the unit is NOT working cooling. He never checked the freon and vents with a thermostat. The unit outside was not running. I phoned Mce Plus and the desk clerk I needed to contact AHS because they do not have another technician. The service fee of ***.** was deducted from my account. I contacted AHS on the date he was there and informed them not to withdraw the funds because the unit is not working. This message was totally ignored. I need my unit repaired

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American Home Shield

Customer service issue
Reported by GetHuman-cdgraves
Aug 24th, 2018 - 2 years ago
Fixed
Seen by 6 customers so far
Similar issue to 442 others
0 customers following this
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Timeline

GetHuman-cdgraves started working on this issue
Aug 24th, 2018 3:33pm
GetHuman-cdgraves indicated the issue is not fixed yet.
Aug 27th, 2018 1:51am
GetHuman-cdgraves indicated the issue is not fixed yet.
Aug 27th, 2018 4:41pm

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