No refrigerator in South in August

GetHuman-lgmcbane's customer service issue with American Home Shield from August 2018

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The issue in GetHuman-lgmcbane's own words
I want my refrigerator repaired or a new refrigerator. ... A technician determined that the Freon had leaked from the copper line had a hole in it. The technician's company could not make the needed repair because no one in his company is licensed to install Freon. This is Tuesday, August **. I placed my request for service on August **. I have been without a refrigerator for five days. I am a VERY DISSATISFIED customer.
This is August in the South. It is very, very warm. I have NO way to keep food from spoiling.
I want a way to refrigerate food and have ice for a cold soda. This is very ridiculous.
I have been an AHS customer for five years.
I have called several AHS numbers and not received satisfactory assistance.
I have an issue with American Home Shield too
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American Home Shield

refrigerator
Customer service issue
Reported by GetHuman-lgmcbane
Aug 21st, 2018 - a mon ago
I have an issue with American Home Shield too
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Seen by 3 customers so far
Similar issue to 435 others
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Timeline
GetHuman-lgmcbane started working on this issue
Aug 21st 8:56pm