Can not get any help with A*C repair. Called in on **** they came out on **** here it...

GetHuman-sotofami's customer service issue with American Home Shield from August 2018

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The issue in GetHuman-sotofami's own words
Can not get any help with A*C repair. Called in on **** they came out on **** here it is **** can not get anyone to say what the heck is going on. I called contractor who says they called AHS who say's they have not received diagnoses from tech. Coil needs to be replaced as well as ** pounds of R** at $****.** out of my pocket money out the window if that is no longer going to be available. Need to know if AHS is going to help or replace system?*Tech said they send dignosis twice. After tech left my home from Consolidated Mechanical I had a salesman call me to meet him at my home to sign paperwork for new A*C unit I did not. I keep calling AHS they are no help just say sorry sorry not gonna to authorization desk yet now they say wait * more days! *It is *** in Arizona I have young children in my home.*MS. SOTO
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American Home Shield

Customer service issue
Reported by GetHuman-sotofami
Aug 17th, 2018 - a yr ago
I have an issue with American Home Shield too
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Seen by 2 customers so far
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GetHuman-sotofami started working on this issue
Aug 17th, 2018 11:59pm