July *th set up new account for****** Serene Meadow Lane, Estero fl. *****. Gave visa...

GetHuman-knauer's customer service issue with American Home Shield from July 2018

Help with my American Home Shield issue
The issue in GetHuman-knauer's own words
July *th set up new account for****** Serene Meadow Lane, Estero fl. *****. Gave visa, have account ***********, payment schedule, ready*to go. find Warranty coverage does not*start until AUG *rd,****. This puts me in a bind as all items were working *when I opened new account, but*yesterday found garage floor wet due *to water heater leaking. I need to*have service now not wait until House is damaged on Aug. *rd. *My age of ** prevents me from *draining bucket but need to please*waive your contract to help me have*coverage and not wait. I also have*AHS on contract in Eagan MN and*have been satisfied . My funds are*not available for repair or replacement, so I would please help*to waive your tight rules. I did not have to wait a month when I took out*coverage in MN. This request is urgent as Heater could explode and*cause extensive clean-up which at age **, I am not able to do. Please*have a heart and help me. Thank you*Mary Knauer

GetHuman-knauer did not yet indicate what American Home Shield should do to make this right.

How GetHuman-knauer fixed the problem
ERRO CHECKED FIXED WHEN PROBLEM HAS NOT BEEN FIXED AS OF *'****
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American Home Shield

Customer service issue
Reported by GetHuman-knauer
Jul 29th, 2018 - 3 years ago
Fixed
GetHuman-knauer shared how to fix
Seen by 20 customers so far
Similar issue to 349 others
0 customers following this
Items needed
Account Name
Account number
Phone number
Email address
Last 4 digits of SSN
Date of Birth

Timeline

GetHuman-knauer started working on this issue
Jul 29th, 2018 4:23pm
GetHuman-knauer confirmed the issue is fixed. Hooray!
Aug 1st, 2018 1:32am
GetHuman-knauer indicated the issue is not fixed yet.
Aug 1st, 2018 1:37am
GetHuman-knauer indicated the issue is not fixed yet.
Aug 2nd, 2018 2:13am
GetHuman-knauer indicated the issue is not fixed yet.
Aug 2nd, 2018 2:18am
GetHuman-knauer indicated the issue is not fixed yet.
Aug 2nd, 2018 12:53pm
GetHuman-knauer indicated the issue is not fixed yet.
Aug 2nd, 2018 12:53pm
GetHuman-knauer indicated the issue is not fixed yet.
Aug 2nd, 2018 12:53pm
GetHuman-knauer indicated the issue is not fixed yet.
Aug 2nd, 2018 12:54pm
GetHuman-knauer indicated the issue is not fixed yet.
Aug 2nd, 2018 12:55pm
GetHuman-knauer indicated the issue is not fixed yet.
Aug 2nd, 2018 12:56pm
GetHuman-knauer indicated the issue is not fixed yet.
Aug 2nd, 2018 12:56pm
GetHuman-knauer indicated the issue is not fixed yet.
Aug 2nd, 2018 12:59pm
GetHuman-knauer indicated the issue is not fixed yet.
Aug 2nd, 2018 1:10pm
GetHuman-knauer indicated the issue is not fixed yet.
Aug 3rd, 2018 1:22pm
GetHuman-knauer indicated the issue is not fixed yet.
Aug 3rd, 2018 1:29pm
GetHuman-knauer indicated the issue is not fixed yet.
Aug 5th, 2018 7:52pm
GetHuman-knauer indicated the issue is not fixed yet.
Aug 5th, 2018 8:15pm
GetHuman-knauer indicated the issue is not fixed yet.
Aug 5th, 2018 10:56pm

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