I was wondering if you cover my other home at *** elcaso ,quemado lake ,new mexico...

GetHuman-ccraddo's customer service issue with American Home Shield from July 2018

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The issue in GetHuman-ccraddo's own words
Add another home to an existing contract ... I was wondering if you cover my other home at *** elcaso ,quemado lake ,new mexico *****. I was told by Ben your sales rep that you do. Then Iwas told by another rep that they don't know. Ihad signed this property up * or * years ago and paid monthly fees for a few months, called in a request and was told that you do not cover this area. The person I talked to said I would have to find a contractor ,pay them up front for parts and labor,then your company would look at it and decide whether or not to reimburse me. I like your service but I would like to know for sure if I am covered at this address. Can some one please help me?**Thank you*Charles Craddock
I have had * different answers whether or not I can add my other home to an ahs contract ,covered or not
positively verify that the second home is covered
** yeas paid my monthly payment on time ,don't abuse the contract
Talked to *or * reps all had different answers *yes * no * I don't know
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American Home Shield

home contract
Customer service issue
Reported by GetHuman-ccraddo
Jul 7th, 2018 - 4 years ago
Fixed
Seen by 21 customers so far
Similar issue to 253 others
0 customers following this
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Timeline

GetHuman-ccraddo started working on this issue
Jul 7th, 2018 3:07am
GetHuman-ccraddo indicated the issue is not fixed yet.
Jul 9th, 2018 1:51am
GetHuman-ccraddo indicated the issue is not fixed yet.
Jul 9th, 2018 2:03am
GetHuman-ccraddo indicated the issue is not fixed yet.
Jul 10th, 2018 2:29am
GetHuman-ccraddo indicated the issue is not fixed yet.
Jul 10th, 2018 2:31am
GetHuman-ccraddo indicated the issue is not fixed yet.
Jul 11th, 2018 2:42am

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