AHS sent someone out to fix my AC last week. The contractor brought the part and put in...

GetHuman-laurieve's customer service issue with American Home Shield from May 2018

9 views
 | 
109 similar
 | 
0 following
Help with my American Home Shield issue
Next: our robot will wait on hold for GetHuman-laurieve to get a American Home Shield rep on the line!
Always use the GetHuman Phone tocall American Home Shield. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-laurieve's own words
AHS sent someone out to fix my AC last week. The contractor brought the part and put installed it (a blower*motor) and then realized the ac is also leaking refrigerant. AHS will replace the coils but want $*** from me to pay for the leaked coolant. This unit is over ** years old. This is the third breakdown in two years. If the contractor had noted the leaking coils during their initial visit, AHS may have made the decision to replace the unit. Now that the blower has been purchased and installed, they are insisting that the unit is fixable with a new coil but only if I pay $***. So my choices are *) No ac in Arizona this summer *) Spend $*** on a system that breaks down an average of every ** months. I want AHS to replace my unit.
GetHuman-laurieve did not yet indicate what American Home Shield should do to make this right.
I have an issue with American Home Shield too
How GetHuman-laurieve fixed the problem
We are waiting for GetHuman-laurieve to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get American Home Shield's attention and get better help faster. Tap below to get started.
Having American Home Shield issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would American Home Shield email you?
This email address isn't valid
Follow this issue
See how GetHuman-laurieve fixes it.
This email address isn't valid

American Home Shield

Customer service issue
Reported by GetHuman-laurieve
May 21st, 2018 - 6 mons ago
I have an issue with American Home Shield too
Not resolved
Seen by 9 customers so far
Similar issue to 109 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account Name
Account number
Phone number
Email address
Last 4 digits of SSN
Date of Birth
Timeline
GetHuman-laurieve started working on this issue
May 21st 7:48pm
GetHuman-laurieve shared this issue with friends on Facebook
May 21st 7:49pm