Online order process did not subtract fav** **%off one item today. Would like to cancel...

GetHuman-gkahle's Cancel order issue with American Girl from November 2019

Help with my American Girl issue
The issue in GetHuman-gkahle's own words
Online order process did not subtract fav** **%off one item today. Would like to cancel order. Have been on phone on hold for ** min. Order *********** I have * granddaughters and have spent hundreds and hundreds of dollars at American Girl. You had a store in Chesterfield, Mo and closed it.

GetHuman-gkahle did not yet indicate what American Girl should do to make this right.

How GetHuman-gkahle fixed the problem
After being on hold for ** min, I looked for options. Close to ** min, Denise came on and resolved issue. You used to have an AG store here in Chesterfield, Mo..closed last year. I have * granddaughters and miss it so much. Store always seemed busy..have to go to Chicago now, or do online. Don’t like.
Do you have a customer issue as well?
We can help you get American Girl's attention and get better help faster. Tap below to get started.
Having American Girl issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

American Girl

Cancel order issue
Reported by GetHuman-gkahle
Nov 21st, 2019 - a year ago
GetHuman-gkahle shared how to fix
Seen by 5 customers so far
Similar issue to 55 others
0 customers following this
Items needed
Account name
Account email address
Account phone number
Order number
Account shipping address


GetHuman-gkahle started working on this issue
Nov 21st, 2019 9:04pm
GetHuman-gkahle confirmed the issue is fixed. Hooray!
Nov 21st, 2019 9:08pm

Paying Too Much for Cable?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers