I just saw on my statement… never noticed it before… that I don’t get points for ALL my...

GetHuman6633914's customer service issue with American Express from September 2021

Help with my American Express issue
The issue in GetHuman6633914's own words
I just saw on my statement… never noticed it before… that I don’t get points for ALL my purchases, only some. **My daughter has AmEx and gets points for all her purchases.**Why don’t I get points for all MY purchases?**If this was AmEx’s mistake, can you go back and give me points for all the ones I didn’t get?

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American Express

Customer service issue
Reported by GetHuman6633914
Sep 23rd, 2021 - 3 months ago
Fixed
Seen by 7 customers so far
Similar issue to 747 others
0 customers following this
Items needed
Full card number
Name on the account
Last 4 of SSN
Billing Address
Your birthday

Timeline

GetHuman6633914 started working on this issue
Sep 23rd 6:59pm
GetHuman6633914 confirmed the issue is fixed. Hooray!
Sep 24th 11:55am

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