Remove late payment from credit report

GetHuman-amyknoc's customer service issue with American Express from June 2019

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The issue in GetHuman-amyknoc's own words
The problem: Remove late payment from credit report
GetHuman-amyknoc did not yet indicate what American Express should do to make this right.
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American Express

Customer service issue
Reported by GetHuman-amyknoc
Jun 25th, 2019 - 2 mons ago
I have an issue with American Express too
Not resolved
Seen by 5 customers so far
Similar issue to 2013 others
0 customers following this
Timeline
GetHuman-amyknoc started working on this issue
Jun 25th 10:48am
GetHuman-amyknoc indicated the issue is not fixed yet.
Jun 25th 3:35pm
GetHuman-amyknoc indicated the issue is not fixed yet.
Jun 26th 12:23pm
GetHuman-amyknoc indicated the issue is not fixed yet.
Jun 28th 11:35am