I first received my AE gold card on December **, ****. I recently added all my charges...
GetHuman2606412's customer service issue with American Express from March 2019
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The issue in GetHuman2606412's own words
I first received my AE gold card on December **, ****. I recently added all my charges, credits and payments from the activity statements from the above date until the present (excluding pending charges) and I come up with several hundred dollars to the positive. However, I always have a large payment due. I fail to understand how this can be accurate. The activity statement from the first receipt of the card should equal the summary statement. Please explain!! Thank you!
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