Money bing stolen from my card but no rep to help me

GetHuman1527247's customer service issue with American Express from November 2018

14 views | 850 similar | 0 following
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The issue in GetHuman1527247's own words
Get my money back that has been being stolen for who knows how long n ... I have several unauthorized charges on my serve card and I keep getting fraud alert notifications. I tried calling the * *** number that was given to me but I’m not able to speak to a rep so now I’m trying to by live chat. I don’t know what else to do
It’s my hard earned money. I wasted a lot off gas, and time going to grocery store to have money on my card and then not being able to make any purchases. So I have no access to my money all the while it is slowly being stolen out of account
Get my money back and whatever I can be compensated for my loss, time, and business issues due to the fact my card doesn’t work half the time from fraudsters
Over * years now
Yep. Gone to my app to try and contact, left several emails, called the * *** number provided in my fraud alert notifications, no one to speak to all the while more and more money keeps being removed by unauthorized online services,
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American Express

Serve card
Customer service issue
Reported by GetHuman1527247
Nov 9th, 2018 - 3 years ago
Fixed
Seen by 14 customers so far
Similar issue to 850 others
0 customers following this
Items needed
Full card number
Name on the account
Last 4 of SSN
Billing Address
Your birthday

Timeline

GetHuman1527247 started working on this issue
Nov 9th, 2018 12:57am
GetHuman1527247 indicated the issue is not fixed yet.
Nov 9th, 2018 1:05am
GetHuman1527247 indicated the issue is not fixed yet.
Nov 9th, 2018 1:15am

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