I have had two separate transactions that I returned items to store and was suppose to...

GetHuman1191319's customer service issue with American Express from September 2018

2 views
 | 
664 similar
 | 
0 following
Help with my American Express issue
First: share to improve GetHuman1191319's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1191319 to get a American Express rep on the line!
Always use the GetHuman Phone tocall American Express. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1191319 may need:
Full card number, Name on the account, Last 4 of SSN, Billing Address, and Your birthday
The issue in GetHuman1191319's own words
I have had two separate transactions that I returned items to store and was suppose to get back the first one was June or July for * dollars and some change I recently made a purchase from a local Wal-Mart the item I got was wrong took it back and said that it went back on the card that was over a week ago the amount of that was **.** I have that receipt in hand i Would like to see about getting that money back this was a gift card from my mother in law starting to think this card is a scam .
GetHuman1191319 did not yet indicate what American Express should do to make this right.
I have an issue with American Express too
How GetHuman1191319 fixed the problem
We are waiting for GetHuman1191319 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get American Express's attention and get better help faster. Tap below to get started.
Having American Express issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would American Express email you?
This email address isn't valid
Follow this issue
See how GetHuman1191319 fixes it.
This email address isn't valid

American Express

Customer service issue
Reported by GetHuman1191319
Sep 24th, 2018 - 2 mons ago
I have an issue with American Express too
Not resolved
Seen by 2 customers so far
Similar issue to 664 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1191319 started working on this issue
Sep 24th 3:38pm