Need our AMEX Merchant Account Updated*Corrected

GetHuman761141's customer service issue with American Express from June 2018

Help with my American Express issue
Tip from another customer
Always worth calling to ask if they can lower your rate. If they deny you and you are having trouble paying, then a payment arrangement will likely be your best shot at a lower rate
I'd like to get a better interest rate on our Corporate account that accepts AMEX. We do approx. *-*Million a year in business and I also believe we are on the wrong MCC code...it should be ****. Our average invoice is about $****.**. Please reach out to me and let me know what other information you might need. ... Affiliated Communications dba Alert Communications***** Calle Tecate, *Camarillo, CA ******Account * ***********I'd like to get a better interest rate on our Corporate account that accepts AMEX. We do approx. *-*Million a year in business and I also believe we are on the wrong MCC code...it should be ****. Our average invoice is about $****.**. Please reach out to me and let me know what other information you might need.*Paula Daniel
I got a message saying the issue is fixed, and it is not, nor have I heard back from AMEX.
Please contact us so our AMEX Merchant MCC code can be corrected.
We do approx. *-*Million a year in business
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American Express

American Express Merchant Services
Customer service issue
Reported by GetHuman761141
Jun 7th, 2018 - 13d ago
I have an issue with American Express too
Fixed
Seen by 13 customers so far
Similar issue to 214 others
0 customers following this
Items needed
Full card number
Name on the account
Last 4 of SSN
Billing Address
Your birthday
Timeline
GetHuman761141 started working on this issue
Jun 7th 8:49pm
GetHuman761141 indicated the issue is not fixed yet.
Jun 7th 10:43pm
GetHuman761141 indicated the issue is not fixed yet.
Jun 7th 10:46pm
GetHuman761141 indicated the issue is not fixed yet.
Jun 11th 4:54pm
GetHuman761141 indicated the issue is not fixed yet.
Jun 11th 4:54pm
GetHuman761141 indicated the issue is not fixed yet.
Jun 13th 11:04pm
GetHuman761141 indicated the issue is not fixed yet.
Jun 13th 11:04pm