I purchased a pre paid card in order to place an online order. I placed that order back...
GetHuman-angeladb's Lost card issue with American Express from May 2018
Help with my American Express issue
First: share to improve GetHuman-angeladb's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-angeladb to get a American Express rep on the line!
Always use the GetHuman Phone tocall American Express. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-angeladb may need:
Name on account, Billing address, Account holder's birthday, Last 4 of SSN, and Full card number
The issue in GetHuman-angeladb's own words
I purchased a pre paid card in order to place an online order. I placed that order back in March to Linda The Bra Lady in the amount of $***.**. Well I had to return the products and they issued me a refund however the refund was issued to the card. When I went to retrieve the card it has been lost. I do not know much information about the card other than the few number Linda's gave me which is ***************. Can you tell me what I need to do in order to get the money that was refunded back to this card?
GetHuman-angeladb did not yet indicate what American Express should do to make this right.
I have an issue with American Express too
How GetHuman-angeladb fixed the problem
We are waiting for GetHuman-angeladb to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.