I purchased a pre paid card in order to place an online order. I placed that order back...

GetHuman-angeladb's Lost card issue with American Express from May 2018

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The issue in GetHuman-angeladb's own words
I purchased a pre paid card in order to place an online order. I placed that order back in March to Linda The Bra Lady in the amount of $***.**. Well I had to return the products and they issued me a refund however the refund was issued to the card. When I went to retrieve the card it has been lost. I do not know much information about the card other than the few number Linda's gave me which is ***************. Can you tell me what I need to do in order to get the money that was refunded back to this card?
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American Express

Lost card issue
Reported by GetHuman-angeladb
May 3rd, 2018 - a yr ago
I have an issue with American Express too
Not resolved
Seen by 1 customer so far
Similar issue to 1744 others
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Timeline
GetHuman-angeladb started working on this issue
May 3rd, 2018 1:01pm