I am trying to get my account unlocked i have sat on the phone for hours!! Just to get...

GetHuman-thehollo's Account Access issue with American Express Serve from March 2021

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Username, Password, and Email address on the account
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-thehollo's own words
I am trying to get my account unlocked i have sat on the phone for hours!! Just to get hung up on. Now it won't let me go to customer support. Im currently in the process of looking for my card I out it in a box when I moved to my new apartment. I do not want my card canceled and I repeat again i do not want my card canceled!!! just need my account unlocked dob is *.**.** last * of ss is **** answer to secret question is Aries last * digits of card is **** and last * of account number is ****. My contact number is ***.***.****

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American Express Serve

Account Access issue
Reported by GetHuman-thehollo
Mar 20th, 2021 - 2 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 2925 others
0 customers following this

Timeline

GetHuman-thehollo started working on this issue
Mar 20th 6:00pm