I have $***.** in an American Express serve account that I can't access because they cl...

GetHuman-hvacpro's Account Access issue with American Express Serve from March 2021

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Username, Password, and Email address on the account
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The issue in GetHuman-hvacpro's own words
I have $***.** in an American Express serve account that I can't access because they claim I committed a security violation that is in the rules. They claim that the account is closed but have never sent a check out to me for the amount that is still in the account. They will still access the account when I call and keep telling me that it is a closed account. They will send me a check for the funds that remained in the account at the time of closure. Now the reason they decided to close it is crazy as well. When the deposit was made into the account I realized I didn't have the card that went to that account so I tried to transfer the funds to my other serve account that I did have my card for they said it was a security violation. They denied the transfer but still sent out the new debit card for the account. It was trash because the account was supposed to be closed. All of this happened March of **** and it now has been long enough( A little over one year ) for them to send out my check. What do I do? I just want my money from the account.

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American Express Serve

Account Access issue
Reported by GetHuman-hvacpro
Mar 19th, 2021 - 2 months ago
Not resolved
Seen by 14 customers so far
Similar issue to 2889 others
0 customers following this

Timeline

GetHuman-hvacpro started working on this issue
Mar 19th 8:52am
GetHuman-hvacpro indicated the issue is not fixed yet.
Mar 19th 8:53am
GetHuman-hvacpro indicated the issue is not fixed yet.
Mar 19th 8:53am
GetHuman-hvacpro indicated the issue is not fixed yet.
Mar 19th 8:53am
GetHuman-hvacpro indicated the issue is not fixed yet.
Mar 19th 8:53am
GetHuman-hvacpro indicated the issue is not fixed yet.
Mar 19th 8:53am
GetHuman-hvacpro indicated the issue is not fixed yet.
Mar 19th 8:53am
GetHuman-hvacpro indicated the issue is not fixed yet.
Mar 19th 8:53am
GetHuman-hvacpro indicated the issue is not fixed yet.
Mar 19th 8:53am
GetHuman-hvacpro indicated the issue is not fixed yet.
Mar 19th 8:53am

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