I just received the following email, and I don't know what's going on and no one will t...

GetHuman2617477's customer service issue with American Express Serve from March 2019

2 views | 1780 similar | 0 following
Help with my American Express Serve issue
First: share to improve GetHuman2617477's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2617477's next move: try calling American Express Serve again.
The best way to get your problem resolved is to tap the button below to start calling American Express Serve. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman2617477 may need:
Account holder name, Billing address, Date of birth, and Last 4 digits of Social Security number
The issue in GetHuman2617477's own words
I just received the following email, and I don't know what's going on and no one will talk to me when I call customer service. I want to know why my privileges have been suspended permanently. ****Hi Courtney Spencer,*During our recent review of your American Express Serve* Account, we identified Account activity that we believe violates the terms of the Serve Consumer User Agreement.**As a result of such activity, and pursuant to Section **(d) of the Serve Consumer User Agreement, your Account and your Account privileges have been permanently suspended.**If you have any questions or would like to inquire further, you may write to us at the following address:**Serve Customer Care*P.O. Box ****Fortson, GA *******Thanks,**The American Express Serve Team

GetHuman2617477 did not yet indicate what American Express Serve should do to make this right.

How GetHuman2617477 fixed the problem

We are waiting for GetHuman2617477 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get American Express Serve's attention and get better help faster. Tap below to get started.
Having American Express Serve issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2617477 fixes it.
This email address isn't valid

American Express Serve

Customer service issue
Reported by GetHuman2617477
Mar 28th, 2019 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 1780 others
0 customers following this

Timeline

GetHuman2617477 started working on this issue
Mar 28th, 2019 4:39pm

Moving? Set Up Services in 1 Call

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians