Unauthorized Charge On Card No Customer Service

GetHuman2591195's customer service issue with American Express Serve from March 2019

Help with my American Express Serve issue
The issue in GetHuman2591195's own words
I'm trying to get an unauthorized charge removed from my card. ... I have an unauthorized charge on my America Express Serve debit card. I've been calling the customer service number for days but can not get a live person. There is no option to talk to someone.*I would like American Express to please remove the charge from PlatinumMillenniumPublishing for $**.**. I have no idea who this company is.
This is extremely frustrating because I've been calling customer service and I'm unable to talk to a live person.
I would like American Express Serve to please remove the charge from PlatinumMillenniumPublis for $**.** because I did not authorize the charge.
I've been a customer for about * years.
I found the phone number for the company that made the charge and tried calling them but the phone number is no longer in service. I'm not sure what else I can do.
I have an issue with American Express Serve too
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American Express Serve

American Express Serve Debit Card
Customer service issue
Reported by GetHuman2591195
Mar 27th, 2019 - 25d ago
I have an issue with American Express Serve too
Fixed
Seen by 5 customers so far
Similar issue to 1767 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number
Timeline
GetHuman2591195 started working on this issue
Mar 27th 6:03pm
GetHuman2591195 indicated the issue is not fixed yet.
Mar 27th 6:05pm
GetHuman2591195 shared this issue with followers on Twitter
Mar 27th 6:17pm