My tax money was deposited into a serve account and my card was supposedly shipped ** d...

GetHuman2602012's customer service issue with American Express Serve from March 2019

Help with my American Express Serve issue
The issue in GetHuman2602012's own words
My tax money was deposited into a serve account and my card was supposedly shipped ** days ago. Im unable to fully register my account and gain access to my accoynt because I have yet to recieve my card or any mail regarding my account. I need money to MY money and cant even speak with a live person concerning the matter because I need either my card or my ** digit account number. I would like to have the money that I worked hard for.
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American Express Serve

Customer service issue
Reported by GetHuman2602012
Mar 27th, 2019 - 23d ago
I have an issue with American Express Serve too
Fixed
Seen by 2 customers so far
Similar issue to 1764 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number
Timeline
GetHuman2602012 started working on this issue
Mar 27th 5:10am
GetHuman2602012 indicated the issue is not fixed yet.
Mar 27th 5:12am