American Express.serve app on iPhone XS-MAX *app ver *.*.*.**. cannot transfer money fr...
GetHuman-johnseno's customer service issue with American Express Serve from February 2019
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American Express.serve app on iPhone XS-MAX *app ver *.*.*.**. cannot transfer money from main account to sub account. I cann select the account I wish to transfer money "from" and I can select the amount however I cannot "slide" the money from the "From " to the "To" account.*I have removed and reinstalled the app, I have wiped the device reloaded the latest IOS, and Apple replaced the phone under warranty. It still did not work.*The Apple Store let me install the app on an iPhone XS (not a MAX) and it worked.*it also works on my iPhone XR. both the XS-Max and the XR are running the same IOS, the same (latest) version of the app, and using the same AMEX credentials
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