GetHuman-adbaldwi's customer service issue with American Express Serve from January 2019

Help with my American Express Serve issue
The issue in GetHuman-adbaldwi's own words
Have the issue resolved ... My account is over drawn by **.** and every transaction that I have made has been accounted for. There’s no record of this charge so I’m trying to figure out why my account is negative. I want to talk to someone or I want my money returned back to my account. It’s impossible to go into the negative with that type of card because it’s a prepaid card.
It’s money missing
To talk to someone
I’ve been with them for over * years
I’ve called and you can’t reach a live person
I have an issue with American Express Serve too
How GetHuman-adbaldwi fixed the problem
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American Express Serve

American Express serve
Customer service issue
Reported by GetHuman-adbaldwi
Jan 25th, 2019 - 3 mons ago
I have an issue with American Express Serve too
Seen by 3 customers so far
Similar issue to 1134 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number
GetHuman-adbaldwi started working on this issue
Jan 25th 11:14pm
GetHuman-adbaldwi indicated the issue is not fixed yet.
Jan 25th 11:16pm