I have been trying to contact them for the last * days and not able to receive a live o...

GetHuman1630993's customer service issue with American Express Serve from November 2018

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The issue in GetHuman1630993's own words
I have been trying to contact them for the last * days and not able to receive a live operator, there is no email address just a mailing address. I received an email from them stating they detected fraud from "womens health", this is the second fraud charge detected within two months. Now it seems as if they have put a fraud hold on my account, orders i had placed prior to the notification are now declined. I just want my money off of this account and this account closed. I received not email confirming they were having issues. I reported this to the Better Business Bureau. I hope everyone else does the same https:**www.bbb.org*consumer-complaints*file-a-complaint*get-started
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American Express Serve

Customer service issue
Reported by GetHuman1630993
Nov 26th, 2018 - 10 mons ago
I have an issue with American Express Serve too
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Seen by 3 customers so far
Similar issue to 565 others
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Timeline
GetHuman1630993 started working on this issue
Nov 26th, 2018 8:25pm