I reserved a Amtrak ticket. I cancelled it **hours later* Amtrak kept **% processing fee and attempted to reverse it to my card. American Express Serve WON'T GIVE ME MY MONEY. They said * days. ARE THEY CRAZY? I need to get back to work after Thanksgiving. I want my refund immediately on my card. I put the money in the card. Amtrak released it back to American Express Serve. This is BS. I want my money back. Now.
GetHuman-hyssi did not yet indicate what American Express Serve should do to make this right.
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