There was an unauthorized charge of $*** on my card last night. I'm almost certain my e...

GetHuman574642's customer service issue with American Express Serve from July 2018

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The issue in GetHuman574642's own words
There was an unauthorized charge of $*** on my card last night. I'm almost certain my ex-husband did. We were back together til the violence continued to escalate. That's all the money I had. Now my daughter and I will not have cell service. I took him off the account the day after I left. His name is Tim May. Please please help me. This has been a nightmare. I have been trying to get help from y'all for * hours now
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American Express Serve

Customer service issue
Reported by GetHuman574642
Jul 3rd, 2018 - a yr ago
I have an issue with American Express Serve too
Fixed
Seen by 5 customers so far
Similar issue to 131 others
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Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number
Timeline
GetHuman574642 started working on this issue
Jul 3rd, 2018 9:53pm
GetHuman574642 shared this issue with friends on Facebook
Jul 3rd, 2018 9:56pm
GetHuman574642 indicated the issue is not fixed yet.
Jul 3rd, 2018 9:56pm