Direct deposit wasn't on card - Check Balance - I need my money

GetHuman613475's customer service issue with American Express Serve from April 2018

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The issue in GetHuman613475's own words
Check Balance ... Direct deposit wasn't on card
I need my money
For them to give me my money
I have an issue with American Express Serve too
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American Express Serve

Direct deposit
Customer service issue
Reported by GetHuman613475
Apr 20th, 2018 - 5 mons ago
I have an issue with American Express Serve too
Not resolved
Seen by 3 customers so far
Similar issue to 283 others
0 customers following this
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Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number
Timeline
GetHuman613475 started working on this issue
Apr 20th 1:20am