Had problem placing an online order last night that caused me to miss the buy more save...

GetHuman6045332's customer service issue with American Eagle Outfitters from May 2021

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The issue in GetHuman6045332's own words
Had problem placing an online order last night that caused me to miss the buy more save more sale resulting in an almost $*** increase to my order. I talked to someone on the live chat this morning before going in to work and he told me I just needed to call the customer service number and they could honor the sale price since it's been less than ** hours since the sale ended. I was hoping to call earlier but unfortunately I had to go in to work early and I just got out at **:** so this is the first opportunity I've had to call all day.

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How Do I Cancel My American Eagle Order?How Do I Track My American Eagle Order?How Do I Exchange Items I Ordered from American Eagle?
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American Eagle Outfitters

Customer service issue
Reported by GetHuman6045332
May 8th, 2021 - 3 months ago
Not resolved
Seen by 14 customers so far
Similar issue to 317 others
0 customers following this

Timeline

GetHuman6045332 started working on this issue
May 8th 2:40am