So I ordered this on cyber Monday... when I was checking out it also said free shipping...

GetHuman1632892's customer service issue with American Eagle Outfitters from November 2018

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The issue in GetHuman1632892's own words
So I ordered this on cyber Monday... when I was checking out it also said free shipping and the jeans I was trying to purchase were only **.**... after checkout and after I’ve already entered my card I saw that they said the jeans were being bought at full price (**.**) and still charged me shipping !!!i would like to Cancel my order because I thought I was only spending the Orginal amount that was listed
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American Eagle Outfitters

Customer service issue
Reported by GetHuman1632892
Nov 26th, 2018 - 9 mons ago
I have an issue with American Eagle Outfitters too
Not resolved
Seen by 5 customers so far
Similar issue to 316 others
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Timeline
GetHuman1632892 started working on this issue
Nov 26th, 2018 11:34pm