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Before contacting them, items GetHuman-ihrwlod may need:
Order number, Email address, Phone number on account, Home and Billing address, and Name on the order
The issue in GetHuman-ihrwlod's own words
I received an e-mail informing me that an order has been shipped with the * g*********. such transaction was never initiated (made) by me at any time, therefore you have presumably made an error and hence, regardless of any policy you may have, you are hereby requested to correct this error. Moreover, as an attorney I must warn you regarding what would appear to be an irregular practice. Thank you for your immediate attention.
GetHuman-ihrwlod did not yet indicate what American Eagle Outfitters should do to make this right.
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