I was making an order using two birthday coupons I had, but when the system made me re...

GetHuman1538433's customer service issue with American Eagle Outfitters from November 2018

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The issue in GetHuman1538433's own words
I was making an order using two birthday coupons I had, but when the system made me re-log into my account it took away both of my coupons without me noticing. It wasn't until the invoice went into my account that I noticed the price was almost ** dollars more than it should have been. Since I am currently outside the country studying abroad I would be unable to return the clothes to get my money back for another month. The live chat option on the website was not working for my computer, and my phone doesn't do international calls, so I was not able to cancel with the "hour" it says on the email. Can you please help me cancel my order so I can make a new order with my birthday discounts? Thank you.

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How Do I Cancel My American Eagle Order?How Do I Track My American Eagle Order?How Do I Exchange Items I Ordered from American Eagle?
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American Eagle Outfitters

Customer service issue
Reported by GetHuman1538433
Nov 11th, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 268 others
0 customers following this

Timeline

GetHuman1538433 started working on this issue
Nov 11th, 2018 1:51am

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