Before contacting them, items GetHuman-stbtlj may need:
Order number, Email address, Phone number on account, Home and Billing address, and Name on the order
The issue in GetHuman-stbtlj's own words
Dear Sir or madam..I'm contacting you to see if there is any way to get help from your company this school year to help my son with school clothes..our family was hit extremely hard with medical issues causing me to have to retire my job from a local police department after having a stroke in my sleep at ** yo having to have emergency spinal surgery which caused me several other issues and my husband has now suffered a severe heart condition causing him to not be able to work this not allowing us extra money for school clothes my son is ** yo and loves your store..but he's had a growth spurt and nothing fits anymore I'm reaching out to you to see if you could help me get him ready for his sophmore year and I of course will be eternally grateful for your help and support at this time so he doesn't have to suffer due to our medical issues. PLEASE PLEASE HELP ME AND MY FAMILY AT THIS TIME OF NEED ITS EXTREMELY HARD JUST TO KEEP MY HOME! Anything you can offer will help emensley!
GetHuman-stbtlj did not yet indicate what American Eagle Outfitters should do to make this right.
I have an issue with American Eagle Outfitters too
How GetHuman-stbtlj fixed the problem
We are waiting for GetHuman-stbtlj to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.