I would like to cancel order something important came up that I have to take care of first

GetHuman763150's customer service issue with American Eagle Outfitters from June 2018

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Tip from another customer
If you are looking to cancel an order go to the email with the purchase ID attached to it or within the email from Apple. You should be able to "Report" the purchase and therefore refund or cancel the purchase.
The problem I ran into: I would like to cancel order something important came up that I have to take care of first
I trust that American Eagle Outfitters will make this right and come up with a resolution that is fair.
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American Eagle Outfitters

Customer service issue
Reported by GetHuman763150
Jun 8th, 2018 - 2 mons ago
I have an issue with American Eagle Outfitters too
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Seen by 5 customers so far
Similar issue to 467 others
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Items needed
Order number
Email address
Phone number on account
Home and Billing address
Name on the order
Timeline
GetHuman763150 started working on this issue
Jun 8th 2:36pm
GetHuman763150 confirmed the issue is fixed. Hooray!
Jun 9th 7:23pm
GetHuman763150 confirmed the issue is fixed. Hooray!
Jun 10th 2:56pm