I did not mean to finalize order

GetHuman756653's customer service issue with American Eagle Outfitters from June 2018

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Tip from another customer
If you are looking to cancel an order go to the email with the purchase ID attached to it or within the email from Apple. You should be able to "Report" the purchase and therefore refund or cancel the purchase.
The issue and preferred resolution, in GetHuman756653's own words:
The problem I ran into: I did not mean to finalize order
I trust that American Eagle Outfitters will make this right and come up with a resolution that is fair.
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American Eagle Outfitters

Customer service issue
Reported by GetHuman756653
Jun 6th, 2018 - 16d ago
I have an issue with American Eagle Outfitters too
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Seen by 4 customers so far
Similar issue to 31 others
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Items needed
Order number
Email address
Phone number on account
Home and Billing address
Name on the order
Timeline
GetHuman756653 started working on this issue
Jun 6th 4:52pm