We I’ve been trying to work with our company for over a month that we bought our ticket...

GetHuman5398488's Problem With a Flight issue with American Airlines from October 2020

Help with my American Airlines issue
First: share to improve GetHuman5398488's odds
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Before contacting them, items GetHuman5398488 may need:
Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
Top Tip from another customer
You can use https://www.aa.com/contact/forms?topic=CR#/ to submit any issue you are having with American Airlines. If the issue has to do with someone on the flight please write down any details you can remember. American Airlines will most likely request back any documentation to help with your issue.
The issue in GetHuman5398488's own words
We I’ve been trying to work with our company for over a month that we bought our tickets from it’s called Jeff us online there should be two tickets tomorrow on American Airlines early in the morning going to Phoenix and connecting to Wi-Fi on Hawaiian Airlines in Phoenix to Maui I’ve been trying to cancel these tickets for over five months we have Been infected with the virus prior and my wife just recently we have been working like I said almost * months and feverishly the last week we cannot find a way to cancel these and get our money back however we took every insurance policy that there was on top of that we can’t even get it replaced we can’t reach a live person at jet ask anyway I don’t know what to do and I need some help thank you my phone number is area *K I’m sorry phone number is area code ***-***-**** my name is Len LEM Tomei my wife’s name is Suzanne Tomei again please call

GetHuman5398488 did not yet indicate what American Airlines should do to make this right.

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American Airlines

Problem With a Flight issue
Reported by GetHuman5398488
Oct 24th, 2020 - 4 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 2493 others
0 customers following this

Timeline

GetHuman5398488 started working on this issue
Oct 24th, 2020 7:01am

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