Had flight on ** APR **** from San Diego to Raleigh NC. With a return From Raleigh to...

GetHuman5060803's customer service issue with American Airlines from July 2020

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The issue in GetHuman5060803's own words
Had flight on ** APR **** from San Diego to Raleigh NC. With a return From Raleigh to San Diego on ** APR ****. When we tried to get a refund or voucher for these flight we were told that the return flight had been issued a voucher but the flight from San Diego could not be processed because the record show that we were a "No Show" Our record Locator * is NV**JZ. Our understanding is that American Airline cancelled all flight after ** Mar, so we do not understand how we could be a "No Show" Thank you for any assistance you can give. Will wait for your call.

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American Airlines

Customer service issue
Reported by GetHuman5060803
Jul 13th, 2020 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 3829 others
0 customers following this

Timeline

GetHuman5060803 started working on this issue
Jul 13th 6:30pm