My luggage arrived dripping wet. My laptop is ruined. Agents in Frankfurt refuse to ope...
GetHuman-pathmom's customer service issue with American Airlines from August 2019
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Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman-pathmom's own words
My luggage arrived dripping wet. My laptop is ruined. Agents in Frankfurt refuse to open a claim because their system is down. Agents on the phone will not open a claim over the phone. I have called multiple times and been given the run around. I am beyond angry. Taking to social media.
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